Frequently Asked Questions
Freight charges on any goods you order from us are as follows:
- Napier & Hastings orders will be eligible for FREE DELIVERY. Hastings (and surrounds) orders are delivered Tuesday and Thursday AM. Napier (and surrounds) orders are delivered every day or as required.
- Hawkes Bay (incl CHB) orders incur a freight charge of $15.00 (+gst) for all orders 25kg and under
- Central North Island orders incur a freight charge of $22.00 (+gst) for all orders 25kg and under
- Waikato/BOP orders incur a freight charge of $25.00 (+gst) for all orders 25kg and under
- Auckland orders incur a freight charge of $28.00 (+gst) for all orders 25kg and under
- Upper North Island orders incur a freight charge of $35.00 (+gst) for all orders 25kg and under
- South Island orders incur a freight charge of $48.00 (+gst) for all orders 25kg and under
Attached is a PDF of our current account application form. Can this be converted to an e-form where a customer can complete and submit online?
Yes, we do offer discounts for larger quantities ordered on our website. However, if you have a special project and would like us to provide a custom quote, please email sales@baypak.nz. We would be happy to assist you!
Yes, we can assist you. If we don’t have what you are looking for, we are very likely to find it through our network of suppliers. Please feel free to email sales@baypak.nz with your contact details, and one of our customer service representatives will be happy to help you.
Yes we do and you are welcome to browse our online shop and order what you need. We offer competitive prices and can delivery nationwide.
Yes you can, and we would welcome it as you just might just discover something you didn’t realise we carry. Feel free to drop in at any time Monday to Friday 7.30am to 5.00pm. We are located at 23 Leyland Street Onekawa, Napier in Hawkes Bay.